At the Eddvista Hospitality and Services, we keep your personal information confidential as per our Privacy policy.

The application of Privacy policy holds only to the persons who avail services from Eddvista Hospitality and Services through any channel like a website and offline calling centres. It also applies to the person who physically visits our offices.

As a customer, if you are agreeing to our terms and conditions of privacy policy, you agree to all the points mentioned herein:

The privacy policy will be invalid for the services providing online and if availed from through third parties.

What We Do With Your Personal Information And What We Gather?

‘Personal Information’ includes individual credentials such as customer’s/visitor’s name, physical address, email address, contact number(s), debit/credit card number, name of card holder, expiry date more such or related information.

We also collect information regarding domain and host from which you access the internet and other anonymous statistical data. We do not breach like collecting cookies to track your access; however, it will be synced if you have previously shared the information with us.

We would suggest you not to provide any information or sign up until you choose to opt for any services from us.

Making A Purchase

In case you purchase Privileged membership card through our online portal, you have to give credentials like your name, contact numbers, credit/debit card details, billing address, email address and more. You may be asked for other personal information, as we may require this to keep you update about your transaction’s status. In order to purchase more Privileged membership card along with you, the person must be aware of his information is being shared with us.

Promotions & Sweepstakes

We keep our members happy by conducting frequently promotions and sweepstakes with an opportunity to win exclusive offers. These activities help us to collect more contact database with surveys as well to regular improvement and also are helpful to notify the winner. As a member, you will also be notified for our newly launched deals / offers However, you may also opt ‘not to receive’ these newsletter updates as per your convenience.

Others

We enhance our available services on a timely basis on the website. We use your information only when you enquire about any request to facilitate the service. Like, if you email us with any query we use your email address to respond and store it in our database for further assistance.

Sharing Your Personal Information

Whenever you give us chance to deliver our services, as per our requested personal information of yours will be shared with the hotel, resorts, or other similar 3rd parties.

Though, we do not distribute our customer names and their personal credentials to any third parties. We keep you safe from all the useless distractions made by vendors and partners and also save you from engagements related to any promotional activities and information shared by third parties for their achievement.

Certain classified personal information of our customer could be shared with our trusted business partners who are allowed to contact them for keeping the services good. They may reach out to you for offering free or paid services. However, we make sure that it will only be for enhancing your hotels experience and add value to your memorable experiences. These services also focus to enable the customer to get the benefit as they are truly passed especially by Eddvista Hospitality and Services experienced team for its customers.

To increase our service quality, we use non-personally identifiable information. This way, we make sure of proper status of our excellence. We perform statistical analysis about the collective behavior and features of our customer base. It is done through measuring the demographics and interests while users are performing actions on our website, mobile site and mobile app. We may share these statistical analyses done by us to our trusted clients and partners on the basis to provide them enhancement in their areas affiliates, suppliers, advertisers, and other programs. We may also use this overall database to inform our advertisers and third parties about how many people clicked on their website or how many seen it. As we are only sharing the collective information, it is safe and confidential as well.

Receiving Promotional E-Mails From Eddvista Hospitality and Services

If you are fed up with the newsletters and promotional services, you may unsubscribe to them at any time by writing a mail with subject line stating “unsubscribe”.

Occasionally, we send you e-mail updates from us about sales, special offers, our new services, and important notifications. We consider that our updates are helpful, information and interesting. We also ensure that we are not sending anything irrelevant to our customer. Even if you find yourself uncomfortable with these interesting email updates, please click on “unsubscribe” link mentioned in a mail or send us an email with a message at our email @eddvistahospitality.com

How Eddvista Hospitality and Services  Protects Your Personal Information?

Every of your purchase payments are done on the safest gateway whether it is done on our website, mobile application or mobile website. Payment methods are secured with most advanced encryption security.

We make periodic changes in our Privacy policy time to time to keep them simple and safe for our customers. Therefore, we suggest you; if you have bookmarked our privacy page please update it frequently to see any changes we make.

Your concerns are always welcomed regarding any Privacy policy via an email to @eddvistahospitality.com. We are happy to respond to all your reasonable queries and enquiries.

Rules Of Use

• This privilege membership Package and offers are transferable but non- refundable & lost card/voucher/coupon cannot be replaced. No Refund on Package Cancellation.
• This Eddvista Privilege Card Offers are designed and Valid in Respective Properties.
• This offer cannot combine with any other discount coupon or advertised special.
• This membership is valid as per Package Validity from date of purchase. Offers not valid on 14th Feb, 25th Dec, 31st Dec etc.
• Food offer is not valid on side orders like Roti, Chapati, Naan, Rice, Papad, Salad, Water bottle etc.
• Food and beverage offer not valid on room service.
• All discounts are based on published menu rate.
• Mandatory Govt. taxes would be charged extra as per the prevailing rates.
• Prices & Menu items are subject to change without notice.
• In the event of any dispute or misunderstanding arising out of interpretation of any of the offers, the management’s decision shall be final.
• Management reserves the rights to refuse admission to any indiscipline customer in the interest of public safety and business reputation.
• Original vouchers and coupons need to be submitted at the time of placing the order. Once the bill is printed any discount would not be entertained.
• Only one customer ID will be entertained per visit per transaction per table.
• All food & beverages offer of BUY 1 & GET 1 and BUY 2 & GET 1 can be redeemed in one visit except Cash Coupons/Gift certificates.
• Cash Coupons/Gift Certificates cannot be clubbed with any other food coupon / Privilege card discount and has to be redeemed separately per day/per table/per transaction in hotel only. They cannot be exchange for cash.
• All reservations are subject to availability.
• Force Majeure Clause: If due to any Circumstances beyond control of hotel like war, earth quake, fire, strike or action of any agency, for that period hotel would not be forced to deliver the services.
• No Verbal Agreements shall be accepted.